DOCUMENTS & COMPLIANCE

Regulatory

Access important documents and learn how Barko protects your rights and information.

Our Regulatory Commitment

Barko Financial Services is committed to full regulatory compliance, ensuring that your information and rights are always protected.

Barko regulatory compliance

Select Documents to Download

Customer Privacy Notice

BFS POPIA Customer Privacy Notice

Collection, usage, dissemination, retention, and protection of personal information.

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Form 1

Regulations related to the protection of personal information.

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Form 2

Request for the correction or deletion of personal information or destroying or deletion of records.

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Form 5

Complaint regrarding interference with the protection of personal information/complaint regarding adjudicator determination.

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PAIA Manual

BFS PAIA Manual

Drafted in terms of section 51 of the Promotion to Access to Information Act.

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Annexure A

List of legislation.

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Annexure B

Fees in respect of private bodies.

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Form 2

PAIA request for access to record.

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Form 5

Complaint form.

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TCF Policy

TCF Policy

Treating customers fairly.

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Fraud Alert

Report suspicious activity and fraud to: 080-777-3777 or send an email to: reportfraud@barko.co.za

Fraud and scams are on the increase, fraudsters are always trying to swindle you out of your hard-earned money by obtaining your personal information. Protect yourself and never share your personal details, banking details and ID number with anyone.

Barko Financial Services is aware of ongoing scams misrepresenting the Barko Financial Services name to scam the public on Facebook and WhatsApp. Want to report suspicious activity? Send us an email at reportfraud@barko.co.za or call us on 080-777-3777 to confirm that you are speaking to a Barko Financial Services employee.

Fraud tips:
  • Barko Financial Services will never ask you for an upfront fee before approving your loan.
  • If you want to verify that you are speaking to a Barko Financial Services employee, contact the Customer Care team on 080-777-3777.
  • Barko Financial Services will never ask you to share your bank card details and security code (CVV).