Frequently Asked Questions

Your application will be reviewed by our recruitment team. If you meet the job requirements, you may be invited for further assessments or interviews.

Due to the high volume of applications, we may not be able to provide individual feedback. However, if you have attended an interview, we will communicate the outcome with you.

We aim to review all applications within 2 weeks after the closing date. If you are shortlisted, we will contact you via email or phone.

You can reach our Customer Care team at 080-777-3777 or 087-980-5002, or email us at customercare@barko.co.za . You can also chat with us directly through the webchat widget on our website.

You need to be formally employed and receive a salary from your employer, or you need to show consistent income into your bank account generated by your own business.

You’ll need to provide identification documents and proof of income. For specific requirements, please check our loan application page or visit a branch.

Currently, Barko Loans is not permitted to assist recipients who receive a grant.

Yes, Barko Loans does offer online facilities for new clients. Please visit a Service Page to check if you qualify for a loan application. Existing clients can speak to a Loan Consultant for assistance or make use of the webchat widget on our site.

Barko Loans offers personal, 30-day loans payable in one installment.

Visit the Barko Loans website and use the Branch Locator tool.

You can lodge a complaint via Email, SMS or Toll-Free Call and our Customer Care team will get in touch with you.
• SMS “BAD” to 43991
• Email customercare@barko.co.za
• Call Toll-Free: 080 777 3777

If there are no technical issues and you have all the required documentation, the process typically takes a few minutes.

Yes, our branches operate during load shedding unless there are unforeseen circumstances beyond our control.

Barko Loans offers remote loans to existing clients, who can apply for a loan without visiting a branch.

Yes, you can get assistance from any branch, although we recommend contacting your home branch.

Your commission depends on the approved loan amount for any referred clients. Our branches have a commission table that details the earnings for Commission Agents, and you can register as one at your nearest branch if you're not already. However, please be aware that not all branches offer commission for referrals, so it's important to check with your local branch personnel for specific details.

Yes, you need to have a valid passport.

We require your personal details for verification, compliance, and legal purposes.

A DebiCheck mandate is an authorisation process that gives you control over debit orders on your bank account. It ensures that you actively confirm and authorise the debit order agreements you enter into with service providers, providing an added layer of security and helping to prevent unauthorised transactions.